At JOHNYCARRIBEAN, we understand that timely and reliable shipping is essential for our customers. We strive to provide a seamless shipping experience for all orders placed through our platform.
All orders are processed within a specified timeframe, and we aim to ship your items as quickly as possible. Once your order is confirmed, you will receive a notification with tracking information, allowing you to monitor the progress of your shipment.
We offer various shipping options to cater to your needs, including standard and expedited shipping. The shipping costs will be calculated at checkout based on the selected shipping method and your location.
For international orders, please be aware that customs duties and taxes may apply, and these charges are the responsibility of the customer. We recommend checking with your local customs office for more information regarding potential fees.
Our overall turnaround time from the moment order is placed to when order gets to a customer is between 5-10 working days. Please note that orders placed on weekends may result to additional processing and shipping time.
If you have any questions or concerns regarding shipping, please do not hesitate to reach out to our customer service team at sales@johnycarribean.com.
We are here to assist you and ensure that your shopping experience is as enjoyable as possible.